Web Design Services
Designing websites for simple to complex projects, with a comprehensive FAQ to guide your decisions.
Let’s Get to Work
Our approach integrates good design with practical functionality, handling everything from initial website design and development to ongoing improvements. We recognize that your website plays a key role in representing your brand identity and achieving your business goals, and that it should evolve as your needs change.
Explore our services and browse our FAQ, then get in touch to discuss your web design project.
Web Design & Development
Website Redesigns
Consulting & Training
Maintenance & Support
Web Design Services FAQ
We’ve compiled this list of frequently asked questions to help you understand our process and make informed decisions about your web project. If you don’t see your question below, please reach out to us at info@daysworkdesign.com or call (585) 454-0389.
Getting Started
What types of clients does Days Work Design typically work with?
We serve a diverse range of clients in the Rochester area and beyond, including small business owners, independent professionals, artists, and service organizations. Whether you’re looking for eCommerce solutions, need an online portfolio, or just want to establish a stronger web presence, we believe everyone deserves a website that balances good design with practical functionality.
How do we start the web design process once I decide to work with Days Work Design?
Our process begins with a discovery session to discuss your goals, target audience, and design preferences. After signing our agreement and initial payment, we’ll send you a client questionnaire and guide you on content collection. Next, we develop a site architecture for your approval, followed by a design proposal. Once the design direction is approved, we move to development, testing, and finally, launch. Throughout this journey, we keep communication open and welcome feedback.
What information do you need from me before beginning a project?
To get started, we’ll need:
– Information about your business, product or service
– Your branding materials (logo, color palette, fonts if available)
– Content for your website (or information to help us create it)
– Examples of websites you like (and don’t like)
– Your goals for the website
– Information about your target audience
– Any specific functionality requirements
– Access to existing accounts (domain, hosting, Google Analytics, etc.) as applicable
How do I know if my current website needs a full redesign or just minor updates?
Consider a redesign if your website isn’t mobile-friendly, is more than five years old, or the design feels outdated and no longer represents your brand. If your website still serves your goals and you’re mainly looking to update content or add new features, then targeted updates could be sufficient. We offer website reviews to help you decide, where we evaluate your current site’s performance, design, and effectiveness in reaching your goals.
Project Process
What’s the typical timeline for completing a website project?
Standard website projects take between 4 and 8 weeks. Basic informational sites may be completed more quickly, while e-commerce or other content-rich websites often require more time. We respect deadlines and understand the importance of launching your website in a timely manner.
Do you provide content creation services, or should I prepare my own content?
We offer options for content creation. While many clients prefer to provide content (text, images, videos), we understand that content creation can be challenging. We offer copywriting services, photo editing, and content creation assistance as add-on services. We can work with whatever you have available—whether that’s rough drafts that need polishing or starting from scratch and communicating your message effectively.
How do you ensure my website will reflect my brand and personal style?
Creating websites that represent our clients’ identities is one of our strengths. We begin with a discussion to review your existing branding, understand your design preferences, and learn what makes your business unique. Whether you’re a traditional business, an independent professional, or a creative artist, we collaborate closely with you to ensure the final website authentically represents your brand.
Technical Considerations
Will my website be mobile-friendly and responsive?
Absolutely! Every website we design is fully responsive and optimized for all devices—smartphones, tablets, laptops, and desktop computers. Mobile optimization isn’t just a feature; it’s a fundamental part of our design process. We test extensively across various screen sizes to ensure your site looks great and functions perfectly no matter how it’s viewed online
How do you handle eCommerce functionality?
We create custom eCommerce websites tailored to your business, whether you’re selling physical products, digital downloads, or services. We work with the Shopify and Squarespace platforms, matching them to your brand while ensuring they’re user-friendly for you and your customers. We’ll help you set up payment processing, shipping options, and inventory management. We also provide training to manage your online store after launch.
What website platforms do you work with?
We specialize in building websites with WordPress, Squarespace and Shopify. These platforms are the ones we believe provide the best combination of options for design and functionality, performance, ease of updates and cost-effectiveness. As part of our discovery process, we help you choose the best platform to meet your needs based on forming an in-depth understanding of your web design and development project.
Pricing & Ongoing Support
How much does a website design or redesign cost?
We always provide customized quotes based on the project requirements. A single-page informational website starts at $1,400, while larger, more complex sites, including e-commerce functionality or custom features, generally range from $2,400 to $8,000. During our initial consultation, we’ll discuss your goals and budget, then develop a proposal that gives you the best value based on your needs.
What payment options do you offer for your web design services?
We typically structure payments in two installments: an initial deposit to secure your project in our schedule and before starting work (50%), and a final payment before site launch (50%). We accept checks and bank transfers. We can also discuss alternative arrangements for non-profits or exceptional circumstances.
Do you offer ongoing website maintenance after the site is launched?
Yes! We offer maintenance plans to keep your website secure, updated, and performing optimally. These range from essential updates to comprehensive plans that include content updates and performance optimization. We can also provide one-time maintenance and updates at a rate of $75 per hour.
Websites not updated in over 12 months require a site review typically costing $150. This provides an in-depth report with an overview of your website, health status, and recommended actions.
A website is often an ongoing investment and not a one-time project. We’re committed to supporting your web presence in the long term.
Do you offer hourly consulting for specific website issues or questions?
Yes! Our consulting rate is $90 per hour, with a minimum one-hour booking. These sessions are perfect for solving specific issues, getting expert advice on your existing website, training on how to use your content management system, or discussing next steps for your website. Many clients find these consultations valuable for addressing immediate needs without committing to a full redesign. Sessions can be conducted virtually or in-person in the Rochester area. A discount is available for blocks of four hours or more.
Questions? Concerns? Ideas?
Every great website starts with a conversation. If you have additional questions or want to discuss your specific project needs, we’re just a message away.